Category: Technology

A two-year audit of Facebook’s civil rights record found "serious setbacks" that have marred the social network’s progress on matters such as hate speech, misinformation and bias.   Facebook hired the audit’s leader, former American Civil Liberties Union executive Laura Murphy, in May 2018 to assess its performance on vital social issues. Its 100-page report released Wednesday outlines a "seesaw of progress and setbacks" at the company on everything from bias in Facebook's algorithms to its content moderation, advertising practices and treatment of voter suppression.   The audit recommends that Facebook build a "civil rights infrastructure" into every aspect of the company, as well as a "stronger interpretation" of existing voter suppression policies and more concrete action on algorithmic bias. Those suggestions are not binding, and there is no formal…

A new type of doctor’s office claims to use the latest tech and wearables to provide cutting-edge preventative health. Deana Mitchell gets a tour.Camera: Deana Mitchell ...

TikTok, the popular short-form video app, says it will exit the Hong Kong market in response to the new national security law for the semi-autonomous city recently enacted by Beijing. A spokesman for the company issued a statement Tuesday saying it was ending operations in Hong Kong “in light of recent events.”   TikTok’s announcement it would cease operating in Hong Kong coincides with the decisions by U.S. tech giants Facebook, Google and Twitter that they will suspend processing requests by the central government in Beijing for user data in Hong Kong following passage of the new law.  The companies are blocked in mainland China due to the autocratic government’s so-called “Great Firewall,” but operate freely in semi-autonomous Hong Kong.  TikTok is owned and operated by China-based ByteDance.  ByteDance owns a similar…

Social media platforms and messaging apps including Facebook, WhatsApp, Telegram, Google and Twitter will deny law enforcement requests for user data in Hong Kong as they assess the effect of a new national security law enacted last week.Facebook and its messaging app WhatsApp said in separate statements Monday that they would freeze the review of government requests for user data in Hong Kong, "pending further assessment of the National Security Law, including formal human rights due diligence and consultations with international human rights experts."The policy changes follow the rollout last week of laws that prohibit what Beijing views as secessionist, subversive or terrorist activities, as well as foreign intervention in the city's internal affairs. The legislation criminalizes some pro-democracy slogans like the widely used "Liberate Hong Kong, revolution of our…

More than 600 companies say they won’t advertise on Facebook and its sister firm, Instagram, in July, as part of a campaign called Stop Hate for Profit. The goal? Force Facebook CEO Mark Zuckerberg to address his firm’s negative effects on society, says Jim Steyer, chief executive and founder of Common Sense Media, a children’s media education non-profit, and one of the boycott’s backers. “They are amplifying hate speech, racist messages, white supremacy messages, all sorts of misinformation and dishonest political advertising,” said Steyer. “So, we asked the major advertisers of America to pause their advertising on the platform for at least a month.”Just weeks ago, Steyer joined with organizations such as the Anti-Defamation League, the NAACP and Color of Change to FILE - Facebook Chairman and CEO Mark Zuckerberg testifies at a…

Kevin Mayer, a former executive at Disney, recently started his new role as TikTok’s new CEO. He must prove to American lawmakers, regulators and consumers that they can trust the Chinese-owned app with their data, which analysts say won’t be easy. VOA’s Adrianna Zhang has more. Camera: Yiyi Yang ...

On an average day, President Donald Trump sends about 14 posts to the 28 million Facebook followers of his campaign account. His Democratic rival, Joe Biden, delivers about half that many posts to an audience of just 2 million.The numbers are similarly skewed in other spheres of the social media landscape.On Twitter, Trump's 82.4 million followers dwarf Biden's 6.4 million. The president has spent years cultivating a ragtag digital "army" of meme makers and political influencers who retweet campaign messages hundreds of times daily. Trump is outspending Biden on Google and YouTube advertising by nearly 3 to 1.  As his reelection bid faces growing obstacles, his primacy in the dizzying digital world is one of his top advantages, giving him a massive platform to connect with supporters and push a…

The British government is set to end the participation of Chinese telecom giant Huawei in the building of Britain’s 5G phone network — a policy about-turn that will further deteriorate London’s strained relations with Beijing, but will please Washington, according to British media reports. The major policy change follows a fresh reassessment by Britain’s National Cyber Security Center, or NCSC, on the eavesdropping risks posed by the Chinese company, according to Britain’s Sunday Telegraph newspaper. British officials have confirmed to VOA the newspaper report is accurate. Previously the NCSC, a department within Britain’s intelligence agency GCHQ, said the security risks posed by Huawei could be safely managed and mitigated, a view not shared by U.S. intelligence agencies. But the imposition last month of new U.S. restrictions on Huawei has altered the picture, the…

Companies such as Coca-Cola, Adidas, Ford and Lego are boycotting Facebook this month, pulling ads that appear on the social network in the United States. Some advertisers are part of an organized boycott demanding the company do more to crack down on hate speech, conspiracies and misinformation on its site on topics such as voting. Facebook has responded with some changes but will it be enough? Michelle Quinn reports. Camera: Deana Mitchell ...

Twitter Inc has taken down an image tweet by the U.S. President Donald Trump on June 30, in response to a report from a copyright holder. Twitter now displays the message "This image has been removed in response to a report from the copyright holder," in place of the tweet. News website Axios reported that the tweet was removed after a copyright complaint from the New York Times, which owns the rights to the photo.  ...

In a rare twist to Washington's long-standing restrictions on the Chinese tech giant Huawei, the Commerce Department recently reversed its ban preventing U.S. firms from working with Huawei on developing new technical standards.The move was seen by many in China as an admission by President Donald Trump’s administration that it cannot ignore Huawei’s influential role in developing the technical standards critical for future technologies. “America finally bowed its head" read a headline by Chinese network Phoenix TV.The new rule, announced by the Commerce Department on June 15, amends the Huawei “entity listing” to allow American companies to collaborate with Huawei on setting standards that will determine the technical rules of the road for 5G and other emerging technologies.  “This action is meant to ensure Huawei’s placement on the entity list in May…

People who get most of their news from social media like Facebook and YouTube are much more likely to believe conspiracy theories about the coronavirus pandemic, according to research from Kings College London. The report also suggests those reliant on social media for news are much more likely to ignore government messaging on staying safe during the pandemic and more likely to disobey lockdown rules.The research was published earlier this month in the journal A 5G logo is displayed on a screen outside the showroom at Huawei campus in Shenzhen city, China's Guangdong province.One prominent conspiracy theory is that 5G mobile technology is causing the disease. In recent weeks, dozens of 5G mobile telecom towers have been destroyed across Britain. Police say a belief that the masts are causing the respiratory…

Turkish President Recep Tayyip Erdogan said Wednesday he would tighten controls on social media, days after remarks were made on Twitter about his daughter and son-in-law.“Turkey is not a banana republic,” Erdogan said in a televised address to his party members. “We will snub those who snub this country’s executive and judicial bodies.”Erdogan’s eldest daughter, Esra Erdogan, and his son-in-law, Finance Minister Berat Albayrak reportedly received what were called insulting tweets after the couple announced the birth of their fourth child on social media.Eleven of 19 Twitter users who allegedly insulted Erdogan’s family were detained, Turkish police said in a statement on Wednesday.“Do you understand now why we are against social media platforms such as YouTube, Twitter and Netflix?” Erdogan ask while addressing his party. “These platforms do not suit…

In a rare twist to Washington's long-standing restrictions on the Chinese tech giant Huawei, the Commerce Department recently reversed its ban preventing U.S. firms from working with Huawei on developing new technical standards.The move was seen by many in China as an admission by President Donald Trump’s administration that it cannot ignore Huawei’s influential role in developing the technical standards critical for future technologies.  “America finally bowed its head" read a headline by Chinese network Phoenix TV.The new rule, announced by the Commerce Department on June 15, amends the Huawei “entity listing,” to allow American companies to collaborate with Huawei on setting standards that will determine the technical rules of the road for 5G and other emerging technologies.   “This action is meant to ensure Huawei’s placement on the entity list…

Facebook has banned an extremist anti-government network loosely associated with the broader "boogaloo" movement, a slang term supporters use to refer to a second Civil War or a collapse of civilization. But the platform didn't try to name the group, underscoring the difficulty of grappling with an amorphous network linked to a string of domestic terror plots that appears to obfuscate its existence. Among other complications, its internet-savvy members tend to keep their distance from one another, frequently change their symbols and catch phrases and mask their intentions with sarcasm. The move by Facebook designates this group as a dangerous organization similar to the Islamic State group and white supremacists, both of which are already banned from its service. The social network is not banning all references to "boogaloo" and said it…

With social distancing as the new pandemic normal, U.S. presidential campaigns were faced with an unprecedented situation. They no longer were able to send out organizers and volunteers to connect with potential voters face-to-face. Intimate, high-dollar fundraising events were also out of the question. “The coronavirus pandemic shifted things overnight. It was a sudden and instant transformation to 100% virtual campaigning, just like the pandemic disrupted everyone else's daily life. The same is true of our campaigns,” said Eric Wilson, a Republican digital strategist and director of the Center for Campaign Innovation. “You're just seeing a lot more creativity in terms of how and where the campaigns are finding the voters they need to get their message across to,” said Tara McGowan, CEO and founder of Acronym, a progressive nonprofit organization and head of the political action committee Pacronym.  Lally…

For years, social media platforms have fueled political polarization and hosted an explosion of hate speech. Now, with four months until the U.S. presidential election and the country's divisions reaching a boiling point, these companies are upping their game against bigotry and threats of violence. What's not yet clear is whether this action is too little, too late — nor whether the pressure on these companies, including a growing advertiser boycott, will be enough to produce lasting change. FILE - Reddit employees work at the company's headquarters in San Francisco, California, April 15, 2014.Reddit, an online comment forum that is one of the world's most popular websites, on Monday banned a forum that supported President Donald Trump as part of a crackdown on hate speech. Also on Monday, live-streaming site Twitch, which…

India has banned the use of 59 Chinese-owned apps, including TikTok, citing security concerns Monday, as relations between the two neighbors worsen. In a statement, India's Ministry of Electronics and IT said it "has decided to block 59 apps since in view of information available, they are engaged in activities which is prejudicial to sovereignty and integrity of India, defense of India, security of state and public order." TikTok, a popular video application owned by Chinese parent company ByteDance, counts India as its biggest market. It was not immediately clear how the "ban" would be enforced and whether mobile companies were expected to comply. As of Monday evening, the banned apps were still available on Google's Play store and the Apple App store in India, according to Tech Crunch.The announcement from Delhi comes…

Facebook says it will flag all "newsworthy" posts from politicians that break its rules, including those from President Donald Trump.  CEO Mark Zuckerberg had previously refused to take action against Trump posts that suggested mail-in ballots will lead to voter fraud. Twitter, by contrast, slapped a "get the facts" label on them.Facebook is also banning false claims intended to discourage voting, such as stories about federal agents checking legal status at polling places. The company also said it is increasing its enforcement capacity to remove false claims about local polling conditions in the 72 hours before the U.S. election.Earlier Friday, shares of Facebook and Twitter dropped sharply after the giant company behind brands such as Ben & Jerry's ice cream and Dove soap said it will halt U.S. advertising on…

Microsoft Corp said on Friday it would close its retail stores and take a related pre-tax asset impairment charge of $450 million in the current quarter.The Redmond, Washington-based software giant said would continue to serve customers online, with team members working remotely from corporate facilities.It was not immediately clear if Microsoft's move would lead to any layoffs.The company also said it will rethink other spaces that serve all customers, including operating Microsoft Experience Centers in London, New York City, Sydney, and Redmond campus locations."This is a tough, but smart strategic decision for (CEO) Nadella & Co. to make at this point. The physical stores generated negligible retail revenue for Microsoft and ultimately everything was moving more and more towards the digital channels over the last few years," Wedbush analyst Dan…

The Boston City Council voted unanimously Wednesday to pass a ban on the use of facial recognition technology by city government. The move makes Boston the second-largest U.S. city after San Francisco to enact a ban. The city joins several other Massachusetts communities that passed similar bans, including Cambridge, Springfield, Northampton, Brookline and Somerville. "Boston should not use racially discriminatory technology that threatens the privacy and basic rights of our residents," At-Large Boston City Councilor Michelle Wu said in a statement. "Community trust is the foundation for public safety and public health." The push against the technology is being driven both by privacy concerns and after several studies have shown current face-recognition systems are more likely to err when identifying people with darker skin. "While face surveillance is a danger to all people, no…

 Twitter has launched a new prompt to fight gender-based violence in response to a surge in sexual assaults and domestic attacks during lockdown, a company official said on Wednesday.   The social network said the feature, currently available in 11 countries, directs users to local helpline services if they search for terms such as "domestic violence" or "sexual assault."   "This is the first time that this notification prompt has been made available in multiple locations in multiple languages," said Kathleen Reen, a senior director of Twitter in Asia-Pacific.   The prompt was introduced across Asia last week, then expanded to the United States on Wednesday, with notifications in English and Spanish. Next step: Europe and Latin America.   "Twitter is a very popular service during crisis. People come to…

Google is tweaking its privacy settings to keep less data on new users by default.  The search giant said that starting Wednesday, it will automatically and continuously delete web and app activity and location history for new users after 18 months.  Settings for existing users won't be affected but the company will send reminders about the feature.The change comes after Google added new controls last year that allow users to effectively put an expiry date on their data, by providing the option to auto-delete location history, search, voice and YouTube activity data after three or 18 months.  The company is also making it easier to toggle in and out of incognito mode while using its Search, Maps and YouTube mobile apps by doing a long press on the profile photo.…

Tech executives said Monday they were disappointed in the Trump administration’s decision to temporarily ban an array of work visas, including those used by the technology industry. Some vowed to open up or expand their operations overseas.  “Banning all H1B visas means CEOs like me have to open offices and hire more people in countries like Canada that allow immigration,” tweeted Anshu Sharma, chief executive of a data privacy firm in Silicon Valley.Banning all H1B visas means CEOs like me have to open offices and hire more people in countries like Canada that allow immigration. This visa ban is morally wrong, and economically stupid. What happened to being “for legal immigration”? https://t.co/R9O9Q1Ts0j— H1B immigrant Anshu Sharma 🌶 (@anshublog) June 22, 2020“Immigration has contributed immensely to America’s economic success, making it a global leader in tech, and also Google the company it is today,”…

Twitter has been important in burnishing the image President Donald Trump wants to portray of a brash straight-talking politician, but the social media company has recently begun to flag Trump's tweets when they are deemed misleading. Other online platforms like Facebook and Snap are making their own decisions about content. Tina Trinh reports.Produced by: Tina Trinh    ...

Twitter has been important in burnishing the image President Donald Trump wants to portray of a brash straight-talking politician, but the social media company has recently begun to flag Trump's tweets when they are deemed misleading. Other online platforms like Facebook and Snap are making their own decisions about content. Tina Trinh reports.Produced by: Tina Trinh    ...

Activists want to ban police from using facial recognition — and now some big tech companies are scaling back cooperation with law enforcement. Deana Mitchell reports.Camera: Deana Mitchell  Produced by: Deana Mitchell    ...

Twitter Inc added a 'manipulated media' label on a video posted on U.S. President Donald Trump's Twitter feed on Thursday that showed a doctored news clip with a mis-spelled banner flashing "Terrified todler runs from racist baby."The original video, which went viral on social media in 2019, showed a black toddler and a white toddler running towards each other and hugging. It was published with the headline "These two toddlers are showing us what real-life besties look like" on CNN's website last year.The clip shared in Trump's tweet first shows the part where one of those toddlers is seen running ahead of the other. At one point the banner reads: "Racist baby probably a Trump voter."pic.twitter.com/vnRpk0zl5y— Donald J. Trump (@realDonaldTrump) June 19, 2020The tweeted video, with more than 7.7 million…