Zoom Gets More Popular Despite Worries About Links to China

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Very few companies can boast of having their name also used as a verb. Zoom is one of them. The popularity of the videoconferencing platform continues to grow around the world despite continued questions about whether Chinese authorities are monitoring the calls. Since Zoom became a household word last year during the pandemic, internet users including companies and government agencies have asked whether the app’s data centers and staff in China are passing call logs to Chinese authorities. “Some of the more informed know about that, but the vast majority, they don’t know about that, or even if they do, they really don’t give much thought about it,” said Jack Nguyen, partner at the business advisory firm Mazars in Ho Chi Minh City. He said in Vietnam, for example, many…


Facebook Dithered in Curbing Divisive User Content in India

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Facebook in India has been selective in curbing hate speech, misinformation and inflammatory posts, particularly anti-Muslim content, according to leaked documents obtained by The Associated Press, even as its own employees cast doubt over the company's motivations and interests. From research as recent as March of this year to company memos that date back to 2019, the internal company documents on India highlight Facebook's constant struggles in quashing abusive content on its platforms in the world's biggest democracy and the company's largest growth market. Communal and religious tensions in India have a history of boiling over on social media and stoking violence. The files show that Facebook has been aware of the problems for years, raising questions over whether it has done enough to address these issues. Many critics and…


Apple Updates App Store Payment Rules in Concession to Developers

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Apple has updated its App Store rules to allow developers to contact users directly about payments, a concession in a legal settlement with companies challenging its tightly controlled marketplace. According to App Store rules updated Friday, developers can now contact consumers directly about alternate payment methods, bypassing Apple's commission of 15 or 30%. They will be able to ask users for basic information, such as names and e-mail addresses, "as long as this request remains optional", said the iPhone maker. Apple proposed the changes in August in a legal settlement with small app developers. But the concession is unlikely to satisfy firms like "Fortnite" developer Epic Games, with which the tech giant has been grappling in a drawn-out dispute over its payments policy.   Epic launched a case aiming to…


Another Whistleblower Accuses Facebook of Wrongdoing: Report

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A former Facebook worker reportedly told U.S. authorities Friday the platform has put profits before stopping problematic content, weeks after another whistleblower helped stoke the firm's latest crisis with similar claims. The unnamed new whistleblower filed a complaint with the U.S. Securities and Exchange Commission, the federal financial regulator, that could add to the company's woes, said a Washington Post report. Facebook has faced a storm of criticism over the past month after former employee Frances Haugen leaked internal studies showing the company knew of potential harm fueled by its sites, prompting U.S. lawmakers to renew a push for regulation. In the SEC complaint, the new whistleblower recounts alleged statements from 2017, when the company was deciding how to handle the controversy related to Russia's interference in the 2016 U.S.…


China’s Reach Into Africa’s Digital Sector Worries Experts

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Chinese companies like Huawei and the Transsion group are responsible for much of the digital infrastructure and smartphones used in Africa. Chinese phones built in Africa come with already installed apps for mobile money transfer services that increase the reach of Chinese tech companies. But while many Africans may find the availability of such technology useful, the trend worries some experts on data management. China has taken the lead in the development of Africa’s artificial intelligence and communication infrastructure.  In July 2020, Cameroon contracted with Huawei, a Chinese telecommunication infrastructure company, to equip government data centers. In 2019, Kenya was reported to have signed the same company to deliver smart city and surveillance technology worth $174 million.  A study by the Atlantic Council, a U.S.-based think tank, found that Huawei…


Facebook Kept Oversight Board in Dark about Special Treatment of VIP Accounts

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Facebook’s quasi-independent oversight board criticized the company Thursday, saying many high-profile accounts such as celebrities and politicians are not held to the same standards as other accounts. In a blog post, the board said, “Facebook has not been fully forthcoming with the Board on its ‘Cross-Check’ system, which the company uses to review content decisions relating to high-profile users.” The Wall Street Journal had previously reported about the company’s double standards, and that 5.8 million accounts fell under the Cross-Check system. "At times, the documents show, [Cross-Check] has protected public figures whose posts contain harassment or incitement to violence, violations that would typically lead to sanctions for regular users," the Journal reported. Facebook spokesman Andy Stone told the Journal that Cross-Check "was designed for an important reason: to create an…


New Name for Facebook? Critics Cry Smoke and Mirrors

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Facebook critics pounced Wednesday on a report that the social network plans to rename itself, arguing it may be seeking to distract from recent scandals and controversy. The report from tech news website The Verge, which Facebook refused to confirm, said the embattled company was aiming to show its ambition to be more than a social media site. But an activist group calling itself The Real Facebook Oversight Board warned that major industries like oil and tobacco had rebranded to "deflect attention" from their problems. "Facebook thinks that a rebrand can help them change the subject," said the group's statement, adding the real issue was the need for oversight and regulation. Facebook spokesman Andy Stone told AFP: "We don't have any comment and aren't confirming The Verge's report." The Verge cited…


Facebook to Pay Up to 14 Million Over Discrimination Against US Workers 

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Facebook must pay a $4.75 million fine and up to $9.5 million in back pay to eligible victims who say the company discriminated against U.S. workers in favor of foreign ones, the Justice Department announced Tuesday.  The discrimination took place from at least January 1, 2018, until at least September 18, 2019.  The Justice Department said Facebook “routinely refused” to recruit or consider U.S. workers, including U.S. citizens and nationals, asylees, refugees and lawful permanent residents, in favor of temporary visa holders. Facebook also helped the visa holders get their green cards, which allowed them to work permanently  In a separate settlement, the company also agreed to train its employees in anti-discrimination rules and conduct wider searches to fill jobs.  The fines and back pay are the largest civil awards…


Facebook Plans to Hire 10,000 in EU to Build ‘Metaverse’

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Facebook says it plans to hire 10,000 workers in the European Union over the next five years to work on a new computing platform. The company said in a blog post Sunday that those high-skilled workers will help build "the metaverse," a futuristic notion for connecting people online that encompasses augmented and virtual reality. Facebook executives have been touting the metaverse as the next big thing after the mobile internet as they also contend with other matters such as antitrust crackdowns, the testimony of a whistleblowing former employee and concerns about how the company handles vaccine-related and political misinformation on its platform. In a separate blog post Sunday, the company defended its approach to combating hate speech, in response to a Wall Street Journal article that examined the company's inability…


US Puts Cryptocurrency Industry on Notice Over Ransomware Attacks 

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Suspected ransomware payments totaling $590 million were made in the first six months of this year, more than the $416 million reported for all of 2020, U.S. authorities said on Friday, as Washington put the cryptocurrency industry on alert about its role in combating ransomware attacks.  The U.S. Treasury Department said the average amount of reported ransomware transactions per month in 2021 was $102.3 million, with REvil/Sodinokibi, Conti, DarkSide, Avaddon, and Phobos the most prevalent ransomware strains reported.  President Joe Biden has made the government's cybersecurity response a top priority for the most senior levels of his administration following a series of attacks this year that threatened to destabilize U.S. energy and food supplies.  Avoiding  U.S. sanctions Seeking to stop the use of cryptocurrencies in the payment of ransomware demands,…


Facebook Objects to Releasing Private Posts About Myanmar’s Rohingya Campaign

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Facebook was used to spread disinformation about the Rohingya, the Muslim ethnic minority in Myanmar, and in 2018 the company began to delete posts, accounts and other content it determined were part of a campaign to incite violence.  That deleted but stored data is at issue in a case in the United States over whether Facebook should release the information as part of a claim in international court.  Facebook this week objected to part of a U.S. magistrate judge’s order that could have an impact on how much data internet companies must turn over to investigators examining the role social media played in a variety of international incidents, from the 2017 Rohingya genocide in Myanmar to the 2021 Capitol riot in Washington.  The judge ruled last month that Facebook had…


US Authorities Disclose Ransomware Attacks Against Water Facilities

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U.S. authorities said on Thursday that four ransomware attacks had penetrated water and wastewater facilities in the past year, and they warned similar plants to check for signs of intrusions and take other precautions.  The alert from the Cybersecurity and Infrastructure Security Agency (CISA) cited a series of apparently unrelated hacking incidents from September 2020 to August 2021 that used at least three different strains of ransomware, which encrypts computer files and demands payment for them to be restored.  Attacks at an unnamed Maine wastewater facility three months ago and one in California in August moved past desktop computers and paralyzed the specialized supervisory control and data acquisition (SCADA) devices that issue mechanical commands to the equipment.  The Maine system had to turn to manual controls, according to the alert co-signed by…


Microsoft to Shut Down LinkedIn in China Over Censorship Concerns

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Microsoft will close LinkedIn in China later this year, the company announced Thursday. The professional networking site, which started operating in China in 2014, faces a “significantly more challenging operating environment and greater compliance requirements” in the country, it said in a blog post. “We recognized that operating a localized version of LinkedIn in China would mean adherence to requirements of the Chinese government on Internet platforms,” the company said. “While we strongly support freedom of expression, we took this approach in order to create value for our members in China and around the world.” However, it seems China’s regulatory burdens have become too much. Chinese regulators told the company it had to better police content earlier this year, The Wall Street Journal reported. The company began blocking some content…


Forum Urges Social Networks to Act Against Antisemitism

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Social media giants were urged to act Wednesday to stem online antisemitism during an international conference in Sweden focused on the growing amount of hatred published on many platforms.  The Swedish government invited social media giants TikTok, Google and Facebook along with representatives from 40 countries, the United Nations and Jewish organizations to the event designed to tackle the rising global scourge of antisemitism. Sweden hosted the event in the southern city of Malmo, which was a hotbed of antisemitic sentiment in the early 2000s but which during World War II welcomed Danish Jews fleeing the Nazis and inmates rescued from concentration camps in 1945. "What they see today in social media is hatred," World Jewish Congress head Ronald Lauder told the conference.  Google told the event, officially called the…


US Staging Global Conference to Combat Ransomware Attacks

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The White House is holding a two-day international conference starting Wednesday to combat ransomware computer attacks on business operations across the globe that cost companies, schools and health services an estimated $74 billion in damages last year. U.S. officials are meeting on Zoom calls with their counterparts from at least 30 countries to discuss ways to combat the clandestine attacks. Russia, a key launchpad for many of the attacks, was left off the invitation list as Washington and Moscow officials engage directly on attacks coming from Russia. This year has seen an epidemic of ransomware attacks in which hackers from distant lands remotely lock victims’ computers and demand large extortion payments to allow normal operations to resume. Ransomware payments topped $400 million globally in 2020, the United States says, and…


Facebook-backed Group Launches Misinformation Adjudication Panel in Australia

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A tech body backed by the Australian units of Facebook, Google and Twitter said on Monday it has set up an industry panel to adjudicate complaints over misinformation, a day after the government threatened tougher laws over false and defamatory online posts.  Prime Minister Scott Morrison last week labeled social media "a coward's palace,” while the government said on Sunday it was looking at measures to make social media companies more responsible, including forcing legal liability onto the platforms for the content published on them.    The issue of damaging online posts has emerged as a second battlefront between Big Tech and Australia, which last year passed a law to make platforms pay license fees for content, sparking a temporary Facebook blackout in February.    The Digital Industry Group Inc. (DIGI), which represents the…


Facebook Unveils New Controls for Kids Using Its Platforms

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Facebook, in the aftermath of damning testimony that its platforms harm children, will be introducing several features including prompting teens to take a break using its photo sharing app Instagram, and "nudging" teens if they are repeatedly looking at the same content that's not conducive to their well-being.   The Menlo Park, California-based Facebook is also planning to introduce new controls on an optional basis so that parents or guardians can supervise what their teens are doing online. These initiatives come after Facebook announced late last month that it was pausing work on its Instagram for Kids project. But critics say the plan lacks details, and they are skeptical that the new features would be effective.   The new controls were outlined on Sunday by Nick Clegg, Facebook's vice president for global affairs, who…


Infrastructure Successes Have Transformed America, Can Biden’s Plan do the Same?

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Congress appears poised to pass a bipartisan, $1 trillion plan that would be the largest federal investment in infrastructure in more than a decade. History shows that investing in infrastructure can transform the United States, changing how Americans move, bolstering economic prosperity, and significantly improving the health and quality of life for many.    “When the transcontinental railroad was completed in 1869, we changed the way we moved forever, opening up the entire country and from the way humans had moved previously for thousands of years by animal to machine,” Greg DiLoreto, past president of the American Society of Civil Engineers (ASCE), told VOA via email. “[And] I think we all would agree that construction of the interstate highway system changed America in ways that greatly contributed to our economic prosperity.”  In 1956, President…


Chinese Cyber Operations Scoop Up Data for Political, Economic Aims 

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Mustang Panda is a Chinese hacking group that is suspected of attempting to infiltrate the Indonesian government last month. The reported breach, which the Indonesians denied, fits the pattern of China's recent cyberespionage campaigns. These attacks have been increasing over the past year, experts say, in search of social, economic and political intelligence from Asian countries and other nations across the globe. "There's been an upswing," said Ben Read, director of cyberespionage analysis at Mandiant, a cybersecurity firm, in an interview with VOA. Cyber operations stemming from China are "pretty extensive campaigns that haven't seemed to be restrained at all," he said. 'Large-scale and indiscriminate' For years, China was considered the United States' main cyber adversary, having coordinated teams both inside and outside the government conducting cyberespionage campaigns that were…


Facebook Messenger, Instagram Service Disrupted for Second Time in a Week

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Facebook confirmed on Friday that some users were having trouble accessing its apps and services, days after the social media giant suffered a six-hour outage triggered by an error during routine maintenance on its network of data centers.  Some users were unable to load their Instagram feeds, while others were not able to send messages on Facebook Messenger.  "We're aware that some people are having trouble accessing our apps and products. We're working to get things back to normal as quickly as possible and we apologize for any inconvenience," Facebook said in a tweet. People swiftly took to Twitter to share memes about the second Instagram disruption this week.  Web monitoring group Downdetector showed there were more than 36,000 incidents of people reporting issues with photo-sharing platform Instagram on Friday.…


Americans Agree Misinformation Is a Problem, Poll Shows

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Nearly all Americans agree that the rampant spread of misinformation is a problem. Most also think social media companies, and the people that use them, bear a good deal of blame for the situation. But few are very concerned that they themselves might be responsible, according to a new poll from The Pearson Institute and the Associated Press-NORC Center for Public Affairs Research. Ninety-five percent of Americans identified misinformation as a problem when they're trying to access important information. About half put a great deal of blame on the U.S. government, and about three-quarters point to social media users and tech companies. Yet only 2 in 10 Americans say they're very concerned that they have personally spread misinformation.   More — about 6 in 10 — are at least somewhat…


Microsoft: Russia Cyberattacks Targeting More Governments, Agencies

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Russia appears to be getting more aggressive and more successful as the nation's hackers launch a growing number of cyberattacks against the United States and other nations, according to a new report by Microsoft.  Microsoft's 2021 Digital Defense Report warns that what it labels as "Russian nation-state actors" are responsible for 58% of all nation-state cyberattacks, and that they are now successful almost one out of every three times.  "Russia-based activity groups have solidified their position as acute threats to the global digital ecosystem," the report said, cautioning that Russian cyber actors have been adaptable, getting better at using open-source tools "that make them increasingly difficult to detect."  Microsoft also said Russia's most frequent target was the United States, followed by Ukraine and Britain, and that the focus seems to be…


Google to Invest $1 Billion in Africa Over Five Years

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Google plans to invest $1 billion in Africa over the next five years to ensure access to fast and cheaper internet and will back startups to support the continent's digital transformation, it said on Wednesday. The unit of U.S. tech company Alphabet Inc made the announcement at a virtual event where it launched an Africa Investment Fund, through which it will invest $50 million in startups, providing them with access to its employees, network and technologies. Nitin Gajria, managing director for Google in Africa told Reuters in a virtual interview that the company would among others, target startups focusing on fintech, e-commerce and local language content. "We are looking at areas that may have some strategic overlap with Google and where Google could potentially add value in partnering with some…


Amazon’s Twitch Hit by Data Breach

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Amazon.com Inc.'s livestreaming e-sports platform Twitch said Wednesday that it had been hit by a data breach. It gave no details. An anonymous hacker claimed to have leaked Twitch data, including information related to the company's source code, clients and unreleased games, according to Video Games Chronicle, which first reported the news of the hack. Twitch confirmed the breach and said its "teams are working with urgency to understand the extent of this." The company declined to comment further and said ((https://twitter.com/Twitch/status/1445770441176469512)) it would "update the community as soon as additional information is available." Amazon did not immediately respond to a request for comment. The hacker's motive was to "foster more disruption and competition in the online video streaming space," according to the Video Games Chronicle report. About 125GB of…